Welcome to Kashmir Power Distribution Corporation Limited (KPDCL) – a state-owned power distribution utility. We at KPDCL have the rare privilege of empowering millions of people by supplying electricity in their homes as well as to places where they do all kinds of activities – agricultural (or allied), commercial, industrial & other. KPDCL has a consumer base of about a million consumers spread over 10 districts of Kashmir region. The Company, headquartered at Jehangir Chowk, Srinagar, functions with 06 Circles, 18 Divisions and 68 Sub-divisions. KPDCL has a unique mix of consumers – i.e. on one hand it caters to industrial consumers alongside urban areas and on the other it caters to agricultural consumers, scattered tribal & forest area consumers. Thus the expansive operational area and motley consumer mix sets KPDCL apart from private utilities which cater only to urban landscapes.
In a bid to provide its valued consumers with quality power supply, the Company undertakes various infrastructure revamping and technical upgradation programmes on continual basis – like laying of underground cables and installations of RMUs, creation of new feeders and bifurcation of existing feeders, erection of new sub-stations, creation of new transformer centres, etc. Our consumer centric initiatives include dedicated fault centres at every sub-division, 24 x 7 centralized customer care centre at Bemina, in addition to range of services available online on KPDCL Website and Mobile App. In addition, KPDCL also hears and redresses consumer grievances through public fora regularly.
I take this opportunity to thank all KPDCL employees for their untiring efforts and appeal them to stay the course of excellence. I also thank all stakeholders of KPDCL for their cooperation & unstinted support. Lastly, I invite valuable suggestions from all stakeholders of the Company to make our services yet better.